Shipping & Returns

Where do you ship to?

We ship globally! FREE Shipping on orders over $100 CAD to Canada and the US (before taxes and duties). Rabia Zahur and Shakeelz by OS are excluded from free shipping.

How much Is shipping?

Shipping is free to Canada and the US for all orders over $100. Rabia Zahur and Shakeelz by OS are excluded from this offer. 

For orders under $100, there is a flat fee of $10 for shipping to Canada and $15 for Shipping to the US.

How long will my order take to arrive?

Please allow up to 1-2 business days for order processing and 2-10 business days for shipping.

International shipping times will vary 1-2 weeks depending on the destination.

If you require a rush order please contact us directly.  

 For custom made or made to measure items, usually four to six weeks. We'll work with you on placing your order and will provide you with a timeline before your order is placed. You'll always know what to expect before your custom order is placed.

What is your return policy?

We're committed to ensuring the highest level of quality and service. Whilst we hope you are delighted with your order, we do not offer any returns or exchanges under normal conditions. We offer conditional exchanges at managements discretion if you face quality issues or if you received an incorrect item. Please send us an email with your order number and we'll do our best to get you sorted. Items must be unworn, with original tags and packaging to be considered for exchanges.

All sales are final with no refunds or exchanges.